Privacy Policy

Holmescales Campsite

Privacy & Cookie Policy

Holmescales Campsite is committed to protecting your privacy and handling any personal information responsibly.

Information We Collect

If you contact us through our website, by email or by telephone, we may collect information such as:

Your name
Email address
Telephone number
Any information you provide in your enquiry

We only collect information that is necessary to respond to your enquiry or provide our services.

How We Use Your Information

We may use your information to:

Respond to enquiries
Provide information about our campsite and facilities
Deal with bookings and customer service requests
Improve our website and services

We will never sell or share your personal information with third parties for marketing purposes.

Booking Information

Online bookings are processed through our booking partner, Pitchup.com. When making a booking, your information will be collected and processed according to Pitchup's own privacy policy and terms and conditions.

We recommend reviewing their privacy policy when making a booking.

Data Security

We take reasonable steps to protect any personal information provided to us. However, no method of internet transmission is completely secure and we cannot guarantee absolute security.

Your Rights

You have the right to:

Request a copy of any personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information where appropriate

If you have any questions regarding your personal information, please contact us.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your computer, tablet or mobile device when you visit a website. They help websites function correctly and provide information about how visitors use the site.

Cookies We Use

Our website may use essential cookies that are necessary for the operation of the website.

We may also use website analytics tools to help us understand how visitors use our website, such as:

Which pages are viewed
How visitors navigate the site
General visitor statistics

This information is anonymous and cannot normally be used to identify individual visitors.

Third Party Services

Our website may contain links to third party websites, including Pitchup.com and social media platforms. These websites may use their own cookies and have their own privacy policies.

We are not responsible for the content or privacy practices of external websites.

Managing Cookies

Most web browsers allow you to control or disable cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of some parts of the website.

Contact Information

If you have any questions regarding this Privacy & Cookie Policy, please contact:

Holmescales Campsite

Holmescales

Old Hutton

Kendal

Cumbria

LA8 0NB

Last Updated: June 2026